Let AI handle the busywork. Auto-tag calls, assign dispositions, trigger notifications, and fire webhooks — so your team can focus on closing deals.
IF: Keyword "emergency" detected
THEN: Tag as urgent · Boost lead score +20 · Send webhook
IF: Lead score > 80
THEN: Auto-qualify · Notify sales team via webhook
IF: Call duration < 30 seconds
THEN: Mark as "Short Call" · Skip AI analysis
IF: Sentiment = Negative
THEN: Flag for QA review · Alert account manager
2
Trigger phases
6
Disposition types
< 1s
Rule execution
100%
Calls processed
Rules and automations that process every call without human intervention. Your team handles exceptions, AI handles everything else.
AI classifies every call outcome — booked, quoted, missed, spam, follow-up — without any manual tagging from your team.
Build if/then rules that trigger actions based on call content, duration, source, keywords, or AI-detected intent.
Instant alerts when high-value leads call, when calls go unanswered, or when specific keywords are detected.
Define keywords that matter. When spoken on a call, they trigger automatic tags, scoring boosts, and webhook fires.
Rules fire at two phases: immediately after call ends (duration, source) and after transcription (keywords, sentiment, intent).
Chain automations together. A single call can trigger tagging, scoring, webhooks, and qualification simultaneously.
Rules fire at two distinct moments, giving you maximum flexibility over when actions happen.
Post-Call (Instant)
Fires the moment a call ends. Access: duration, source, caller ID, answered/missed status.
Post-Transcript (AI-Enhanced)
Fires after AI processes the transcript. Access: keywords, sentiment, intent, lead score, summary.
Example: Complete automation chain
Call Ends
Log call · Start transcription
Post-Call Rule
If missed → Send webhook alert
AI Processes
Transcribe → Summarize → Score
Post-Transcript Rule
If score > 80 → Qualify + notify sales
Set your rules once and let CallFlux handle every call automatically.
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